Table of Contents Analysis Analysis The role of outsourcing in financial services — the subject of this edition of the Gartner Financial Services Spotlight — is undergoing fundamental, industrywide changes.
Our Insurance Outlook pinpoints key opportunities and threats that should demand attention from insurers over the next to months.
This year, the issue seems to have evolved into a somewhat different concern. Using data and analyticsfirms may predict client needs and find new paths to profit. By Maria-Luisa Kun "Core Banking Vendors Are Going Offshore" — Core banking software vendors should not rush into offshore partnerships without a carefully crafted outsourcing strategy.
Many of these issues are discussed in "Some U. For more than a century, PwC has worked with clients around the world to build trust in society and solve important problems. Enterprises that choose to outsource any of their business processes should be concerned about privacy, security — including competitive secrecy — customer service and enterprise responsiveness issues, as well as the possibility of employee backlash.
Throughout the marketplace, a pitched battle is underway to secure the top talent. If you offer a routine compliance service, can a cheaper AI-powered solution be far off? These firms employed overprofessionals. Strategy When facing change, flexibility and creativity matter.
With artificial intelligence and digital laborthey can unlock powerful insights and move staff to higher-value work. At the same time, these marketing programs must also focus on attracting and keeping the best talent by cultivating a strong employer brand.
Add to that the emergence of entirely new technology-driven business models and rising client expectations, and you have the perfect formula for increased competition. Free preview of Gartner research Already have a Gartner account?
Who wears the boots in our office? For those who are prepared, this may be a time to pull ahead of the pack. Government and markets Cybersecurity continues to threaten profit, data privacy, and reputation, and regulators have been paying attention.
The information contained herein has been obtained from sources believed to be reliable.Over 70% of financial institutions globally place 'improving the customer experience' as one of their top three strategic priorities inaccording to a research study fielded by the Digital Banking Report.
Financial services providers and vendors of IT products and services to the financial sector have long used outsourcing to meet their limited tactical goals. Now, however, enterprises are relying on outsourcing as part of their broader strategic sourcing plans.
In conference rooms everywhere, corporate planners are in the midst of the annual strategic-planning process. For the better part of a year, they collect financial and operational data, make forecasts, and prepare lengthy presentations with the CEO and other senior.
Strategic Issues University of Phoenix Strategic Issues In any comprehensive planning process, strategic questions must be addressed.
This is the reason United Parcel Service (UPS) examined several companies that have faced similar issues as they have experienced. The strategic issues for financial services marketing based on findings from surveys carried out by Arthur Andersen in the United States, among leading organisations providing financial services are discussed.
What critical business and regulatory issues should the financial services industry consider in ? Learn about the trends that banks, commercial real estate firms, insurance companies, and investment management firms should keep in mind to maximize value and growth in the year ahead.